Welcome to the official website of LogEase. The products and services under the LogEase official website are owned and provided by Beijing Yottabyte Information Technology Co., Ltd. LogEase places great importance on the protection of users' personal information and privacy. To safeguard your rights and interests and facilitate a better experience with LogEase services, when you visit the LogEase official website, we first ask that you carefully read and fully understand the "LogEase User Privacy Policy". We hope this privacy policy explains how we collect, use, and process your personal information when you browse the LogEase website and use LogEase products and services.
If you have any questions, comments, or suggestions regarding this policy, you may contact LogEase through the following methods:
Email: contact@yottabyte.cn
Inquiry Phone: 010-64785156
LogEase Rights Statement
Unless otherwise stated, all rights to the products, software, programs, technologies, data, and other information (including but not limited to text, images, photos, pictures, videos, audio, charts, layout designs, electronic documents) provided on the LogEase website belong to Beijing Yottabyte Information Technology Co., Ltd. No one may use them without prior written permission.
User Information Collection Statement
When you use LogEase network services or access LogEase platform webpages, LogEase automatically receives and records information from your browser and computer, including but not limited to your IP address, browser type, language used, access date, and requested webpage records. To enable LogEase to understand your needs more accurately and provide timely solutions or services that meet your requirements, LogEase requires you to provide personal information such as your name, contact details, email address, company name, industry category of your company, and company location.
Cookie or Similar Technologies Usage Statement
To ensure the normal operation of the website, LogEase stores small data files called Cookies on your computer or mobile device. Cookies typically contain an identifier, site name, and some numbers and characters. With the help of Cookies, the website can store data such as your preferences.
1. Cookie Usage
LogEase will not use Cookies for any purposes beyond those described in this policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer. Most web browsers have a feature to block Cookies. However, if you do this, you may have to manually adjust your preferences every time you visit a LogEase website. For detailed instructions on how to change your browser settings, please visit the relevant settings page of the browser you are using. Please note that if you do not accept Cookies, you may not be able to fully experience certain features of the website.
2. Web Beacons and Pixel Tags
In addition to Cookies, LogEase may also use other similar technologies such as web beacons and pixel tags on its websites. For example, emails sent to you by LogEase may contain click URLs linking to LogEase website content. If you click such a link, LogEase will track this click to help understand your product or service preferences and improve customer service. Web beacons are usually transparent images embedded in websites or emails. With pixel tags in emails, LogEase can determine whether an email has been opened. If you do not wish your activities to be tracked in this manner, you can unsubscribe from the LogEase mailing list at any time.
3. Do Not Track
Many web browsers have a Do Not Track feature that can send a Do Not Track request to websites. Currently, major internet standards organizations have not established policies dictating how websites should respond to such requests. However, if your browser has Do Not Track enabled, all LogEase websites will respect your choice.
User Information Usage Scope Statement
The information collected by LogEase will be used in the following scenarios:
1. When you enter into relevant agreements with LogEase;
2. When LogEase provides corresponding services to you;
3. For the purpose of serving users, LogEase may use your personal information to provide you with information of interest to you, including but not limited to sending you product and service information, or, with your consent, share information with LogEase partners so they may send you information about their products and services (LogEase guarantees it will not, in any manner or channel, push any information unrelated to LogEase products or services to you);
4. Other situations requiring the use of user information (your consent will be obtained in advance).
User Information Protection Statement
LogEase will adopt security protection measures that comply with industry standards, including establishing reasonable institutional norms and security technologies, to prevent your personal information from unauthorized access, public disclosure, use, modification, and to avoid damage or loss of data.
1. LogEase only permits LogEase employees who need to know user information to access it, and requires such employees to fulfill corresponding confidentiality obligations;
2. LogEase will not disclose your personal information to any third party without your permission;
3. In the event of a user security information breach or similar incident, LogEase will, as required by laws and regulations, promptly inform you of: the basic circumstances of the security incident and its potential impact, measures LogEase has taken or will take, recommendations for you to prevent and mitigate risks independently, and remedial measures for you. LogEase will also inform you of the incident details via email, letter, phone, push notification, etc. If it is difficult to notify each individual personally, we will issue an announcement in a reasonable and effective manner. Additionally, we will proactively report the handling of the personal information security incident to regulatory authorities as required.
Disclaimer
LogEase will not disclose your non-public information such as name and contact details to any third party without legal cause or your prior permission, except in the following circumstances:
1. Relevant laws, regulations, regulatory agencies, or judicial authorities require the provision of user personal information;
2. You authorize LogEase to disclose your personal information;
3. It is necessary to provide specific services to you by sharing your information with a third party;
4. LogEase obtains publicly available information from other lawful sources.
LogEase shall actively take remedial measures but shall not bear any liability for personal information leakage, loss, theft, or tampering caused by force majeure events beyond LogEase's control, such as reasons not attributable to LogEase, hacker attacks, computer virus intrusion or outbreak, temporary shutdown due to government regulation, or other events affecting normal network operations.
Privacy Policy Update Statement
LogEase's privacy policy may be updated. However, we will not reduce your rights under this privacy policy without your explicit consent. When this policy changes, LogEase will notify you of the updated policy in advance via announcements, pop-ups, or other appropriate methods on the LogEase official website and other platforms. Without your consent, we will not restrict the relevant rights you are entitled to under the policy.
Note: This policy takes effect on April 11, 2022.
